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Fragrance & Beauty Education Executive, Los Angeles
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At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL
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About the role: CHANEL is looking for an Education Executive to support our Field Sales team. With a focus on talent, the Education Executive is responsible for leading the people development activities at designated counters including identifying development needs, creating plans, and engaging coaching to bridge performance gaps.
They understand the talent landscape in their respective markets to ensure Chanel is recruiting and developing top teams. This individual is also responsible for supporting the total CHANEL skincare, makeup, and fragrance businesses and expanding our client base via exceptional client service.
What impact you can create at CHANEL:
Maintain knowledge of talent across markets, including career goals, to contribute to talent conversations and strategies
Collaborate with Account Executives and Market Directors on development plans for top talent, leveraging their skills and interests so that key education strategies and goals are attained and ensure market growth, prioritizing coaching and development of Counter Managers and Assistant Boutique Directors in our fragrance & beauty boutiques
Model behavior with side-by-side coaching on Chanel’s service ritual, services, application techniques, and on all facets of clienteling to build BAs’ expertise including the effective use of the respective retailers’ clienteling systems
Conduct ongoing F&B seminars for Fragrance & Beauty Advisors (FBAs) in your home market and follow up in store
Conduct ongoing in-store education within assigned markets focusing on elevated service, building product and skill expertise, while teaching CHANEL-specific application techniques with clear benchmark improvement.
Work with the Account Executives to create counter/boutique learning plans emphasizing leadership
Partner with Market Director (MD) and Market Education Director (MED) to ensure that people strategies/activities align with business strategies and objectives
Influence individuals’ development journey starting with onboarding
You are energized by:
Working in a highly collaborative environment
Navigating complexity and supporting consistent transformation and change
Collaborating with passionate teammates
People leadership, coaching and development
Connecting the dots on problems and bringing a keen eye for details and expert problem solving
Platform performance skills with an emphasis on adult learning
Leadership and coaching skills and knowledge of talent development processes
Ability to flex schedule based on business needs
Position Logistics:
5-7 Years of relevant experience
Bachelor’s degree preferred
Home office setup
Strong computer skills, particularly in Microsoft Suite
Travel requirements of approximately 50%
Must possess a valid driver’s license
Ability to lift at minimum 40 pounds
Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
Compensation:
The anticipated base salary range for this position is $87,500 through $121,300. Base salary is one component of the total compensation for this position. Other forms of variable pay will be offered for this position. Other components will include bonus potential, benefits, and/or perks.
Benefits and Perks:
Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International
