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Medical Receptionist – Revive Primary Care & Med Spa
At Revive Primary Care & Med Spa, we are redefining what primary care looks like. We believe healthcare should go beyond treating symptoms — it should focus on the whole person, blending preventative medicine, wellness, and patient education to help people feel their best inside and out.
We’re looking for an experienced Medical Receptionist who can deliver exceptional service in a busy, team-driven environment. This role requires strong multitasking skills, attention to detail, and the ability to create a warm and welcoming experience for every patient who walks through our doors.
Key Responsibilities
Greet patients warmly and manage check-in/check-out with efficiency and professionalism
Schedule, reschedule, and confirm appointments using eClinicalWorks (ECW)
Verify insurance benefits and eligibility through payer portals and document results
Answer and route calls on a multi-line phone system while prioritizing urgent needs
Process payments, collect co-pays, and handle billing-related inquiries
Maintain accurate patient records while ensuring HIPAA compliance
Communicate effectively with providers and staff to keep patient flow running smoothly
Assist with patient questions about services, procedures, and general office information
Provide administrative support as needed to keep the office operating at its best
Qualifications
At least 1 year of medical front desk experience (primary care preferred)
Proficiency in eClinicalWorks (ECW) is required
Experience checking insurance benefits and eligibility online
Ability to multitask and stay organized in a fast-paced setting
Excellent verbal and written communication skills
Professional demeanor and a genuine passion for helping patients
Strong teamwork skills with a willingness to support wherever needed
Why Join Revive?
Revive is not your average doctor’s office. Our approach blends comprehensive primary care, proactive prevention, and supportive wellness services to address every aspect of health — physical, mental, and emotional. Joining our team means being part of a practice that:
Prioritizes quality time and meaningful patient relationships
Encourages a supportive, team-focused work environment
Offers opportunities to grow and learn across multiple areas of healthcare
Values your role in shaping the patient experience
